Customer Service Representative and Media BuyerCustomer Service Representative and Media Buyer

Ivy

ID Verified

800/mo

Mataas Na Kahoy, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since October 2026

Profile Description

I have 4 years of experience in the BPO industry, handling retail, outbound sales, healthcare customer service, and content moderation accounts. I also have 1 year of experience as a Virtual Assistant and Media Buyer, managing TikTok advertising campaigns and video editing projects. My strengths include: Customer service and client support Healthcare account management Quality-focused communication Media buying and campaign optimization TikTok content creation and video editing I am a hardwor...

Top Skills

Email Support · 4 yearsLead Management · 4 yearsLive Chat Support · 4 yearsPhone Support · 4 yearsSocial Media Support · 4 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportAdvanced

Phone SupportAdvanced

Email SupportAdvanced

Lead ManagementAdvanced

Social Media SupportAdvanced

Work Experience

Customer Service Agent - Healthcare Outbound Voice Account

Connectified BPO INC

Sep 2025 - Oct 2026

Media Buyer - Video editor

Virtual Assistant

Feb 2024 - Aug 2025

Customer Experience Agent - Retail Voice Account and Content moderator

Alorica

May 2023 - Feb 2025

Live Chat SupportLead ManagementPhone SupportSocial Media SupportEmail Support

Customer Service Representative

resultcx

Aug 2021 - Jul 2022

Live Chat SupportLead ManagementSocial Media SupportPhone SupportEmail Support

Quick Stats

Age25 years

English LevelConversational

ID VerificationVerified