Customer Service Representative

Irica

3,400/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Virtual Assistant and Customer Service Professional with nearly five years of experience in administrative support, customer relations, sales, and business operations. Skilled in calendar and email management, CRM systems, appointment scheduling, task coordination, and social media management. Proficient in Google Workspace, Microsoft 365, Asana, HubSpot, and GoHighLevel. Highly organized, proactive, and adaptable, with a strong commitment to providing reliable support, improving ...

Top Skills

Adobe Photoshop · <1 yearAsana · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
LiveChatBeginner
IntercomBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
ClickUpBeginner
Monday.comBeginner
TrelloBeginner

Finance & Accounting

QuickBooksBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner

E-commerce & Marketplace

TikTok ShopBeginner

Marketing & Growth

GoHighLevelBeginner
ChatGPT for MarketingBeginner
Facebook Business ManagerBeginner
Pinterest AdsBeginner
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
Content StrategyBeginner
Instagram GrowthBeginner

Work Experience

Customer Support Representative

Full Potential solution Inc.

Feb 2023 - Jan 2026

Live Chat SupportLiveChatTicket ManagementPhone SupportEmail SupportIntercomExecutive Assistant ServicesTechnical SupportCalendar Management

Customer Service Representative

Teleperformance

Jul 2021 - Dec 2022

Live Chat SupportTicket ManagementLiveChatPhone SupportEmail SupportTechnical Support

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

University of Mindanao

2025 - present