Customer Service RepresentativeCustomer Service Representative

I have three years of experience in the BPO industry, particularly in a telecommunications account, where I developed my customer service, communication, and problem-solving skills. I was also promoted to Subject Matter Expert, a position I held for one year, where I gained experience assisting agents and helping them improve their performance. After leaving the BPO industry, I transitioned to remote work and gained experience with seasonal accounts. I worked in the Retention Department at AVAS... See more