Appointment Setter, Virtual Assistant, Cold CallerAppointment Setter, Virtual Assistant, Cold Caller
Ian
$700
per month
($4/hour)
Profile Description
I have over 2 years of experience in customer service, appointment setting, outbound calling, collections, and data entry. I’m comfortable working with U.S. clients, managing records, following up with leads, and handling daily administrative tasks. I’m organized, reliable, quick to learn, and able to work independently with minimal supervision. I’m looking for a long-term opportunity where I can use my skills, contribute to the team, and continue to grow professionally.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Data & Analytics
Customer Success
Work Experience
Collection Specialist
HB Virtual
Jun 2024 - Jul 2026
Key Achievements:
Handled high-volume collection calls, contacting customers about overdue balances, discussing payment options, and following up on unpaid accounts. Maintained accurate records, communicated professionally, and worked toward collection targets while handling customer concerns.
Data Entry Specialist
Maximum Solution
Mar 2024 - May 2025
Key Achievements:
Maintained accurate and organized records, processed large amounts of data efficiently, and ensured information was updated correctly. Helped keep company records reliable and easy to access while meeting deadlines and maintaining attention to detail.
Appointment Setter
Six Eleven Global Services
Jan 2022 - Jan 2024
Key Achievements:
Consistently handled high-volume outbound calls, followed up with potential customers, and scheduled service appointments for U.S. automotive dealerships. I helped meet daily appointment targets, maintained accurate customer records, and contributed to the team's sales and performance goals.