Customer Experience specialistCustomer Experience specialist
Hyacinth
800/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
I have more than 8 years experience as a CSR, assist customers via email, chat or calls. I have 4 years experience with sales. I am hardworking and can work under pressure with less supervision.
Top Skills
Phone Support · 8 yearsNetSuite · 4 yearsShopify · 4 yearsCustomer.io · 3 yearsLiveChat · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
LiveChatAdvanced
Customer.ioAdvanced
Social Media SupportIntermediate
Live Chat SupportBeginner
Email SupportBeginner
E-commerce & Marketplace
ShopifyAdvanced
GorgiasIntermediate
Finance & Accounting
NetSuiteAdvanced
Work Experience
Senior Representative
AwesomeOS
Oct 2021 - Jul 2025
Key Achievements:
Assist with training, QA, and support agent
Live Chat SupportEmail SupportShopifyPhone SupportLiveChatGorgiasNetSuiteSocial Media Support
CSR
VXi global holdings
Apr 2018 - Oct 2021
Key Achievements:
Customer loyalty group, retention
GorgiasNetSuiteShopifyEmail Support
CSR
Convergys
Apr 2015 - Mar 2016
Email SupportPhone Support
Quick Stats
Age31 years
English LevelConversational
ID VerificationNot verified