Grace

Virtual Assistant

Grace

800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m Grace Ngunjiri, a Virtual Assistant and Operations Support professional with 12 years of experience across business management, administration, customer service, project coordination, research, marketing, and content writing. My experience includes managing daily business operations, coordinating staff and activities, handling customer and stakeholder communication, maintaining financial and operational records, preparing business documents, conducting research, and supporting clients remote...

Top Skills

Adobe Photoshop · <1 yearAsana · <1 yearBlog Writing · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

AI & Automation

PerplexityBeginner
Claude/Anthropic APIBeginner
OpenAI APIBeginner
Prompt EngineeringBeginner

Content & Writing

CopywritingBeginner
Blog WritingBeginner
Creative WritingBeginner
Landing Page CopyBeginner
SEO Content WritingBeginner
Email CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Video SupportBeginner
Lead ManagementBeginner
LiveChatBeginner
ZendeskBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
Logo DesignBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

ShopifyBeginner
Facebook MarketplaceBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
ChatGPT for MarketingBeginner
Email MarketingBeginner
Content StrategyBeginner
LinkedIn OptimizationBeginner
HubSpotBeginner

Specialized Skills

Curriculum DevelopmentBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Data EntryBeginner
Travel PlanningBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
AsanaBeginner
TrelloBeginner
ClickUpBeginner
Monday.comBeginner

Quick Stats

Age36 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

Graphic Communication & Advertising

Education

Bachelor's Degree

Moi University

2010 - 2014