Customer Support and Appointment SetterCustomer Support and Appointment Setter
Gracelda
ID Verified$150
per month
($1/hour)
Profile Description
Highly motivated Virtual Assistant with experience in customer service and appointment setting. Proficient in managing schedules, handling inbound and outbound communications, responding to customer concerns, and maintaining organized records. I thrive in fast-paced environments and am passionate about providing efficient administrative support while delivering outstanding customer experiences. My goal is to help clients save time, increase productivity, and grow their businesses.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Teacher
Cebu Eastern College, Inc.
Aug 2023 - Present
Key Achievements:
Teach college student and handles admin support
Customer Service Representative/ Appointment Setter
Wipro DO&P
Dec 2018 - Mar 2020
Key Achievements:
Process order, quotation and technical support. Appoint engineers to do site inspection and assist in order processing of mechanical tools and equipment. Handles account all over the world.
Customer Service Representative
Teleperformance
Oct 2017 - Aug 2018
Key Achievements:
Support sellers and customers for business to business. Track orders and handle customer complaints. Process reimbursement with sellers.
Quick Stats
Education
Bachelor's Degree
Cebu Normal University
2013 - 2017