Virtual Assistant, Customer Support, Customer Representative

Glydel

500/mo
Davao City, United States
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I started my career in the BPO industry as a Medical Billing Representative. I later transitioned into a Sales Representative and Customer Support role, where I gained two years of experience handling customer inquiries, providing assistance, and developing my sales and communication skills. In my most recent position, I worked as a Virtual Assistant, providing administrative support for hotel bookings, reservations, and scheduling.

Top Skills

Email Support · 2 yearsLive Chat Support · 2 yearsPhone Support · 2 yearsCalendar Management · <1 yearCold Calling · <1 year

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
LiveChatBeginner

Sales & Business Development

Cold CallingBeginner
SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Document ManagementBeginner
Data EntryBeginner

Work Experience

Admin Staff VA

GVCayman

Jan 2024 - Oct 2025

Document ManagementCalendar ManagementData Entry

Customer Support/Sales Representative

IPASS Processing Incm

Apr 2022 - Jan 2024

Email SupportLiveChatLive Chat SupportPhone SupportSalesforceCold Calling

Quick Stats

Age30 years
English LevelConversational
ID VerificationNot verified