Virtual Assistant

Girom

1,000/mo
QUEZON CITY, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

A dedicated professional with 19 years BPO or Call Centre experience in providing both sales and exceptional customer support. 14 years of strong sales background from various accounts and a 5-year customer service experience respectively. Started taking opportunities in Virtual Assistant (VA) world in 2024 as Customer Experience / Sales. Through the years, my personal experience has honed skills and gained knowledge to various business needs. Proficient in Siebel, Polar Vision, Polar Legacy, Sa...

Top Skills

Phone Support · 10 yearsB2B Sales · <1 yearB2C Sales · <1 yearLead Generation · <1 yearSalesforce · <1 year

Skills & Expertise

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
SalesforceBeginner

Customer Success

Phone SupportExpert
ZendeskBeginner

Work Experience

Customer Experience / Sales

SUPPORT PETS (Virtual Assistant), US

Mar 2025 - Oct 2026

Key Achievements:

I mainly review applications for Emotional Support Animal Document including follow up for questionnaire, missing address, pet details, questions for health professional. After which, offer physical items such as Certificate, ID card, Bundles. Since I started working with company I have consistently become the Top 1 agent for Sales from month to another, from quarter to another. And this is something I am confidently commit to years ahead apart from providing the best Customer Service Experience.

Quick Stats

Age41 years
English LevelFluent
ID VerificationNot verified