Gerra

Virtual Assistant / Cold Caller

Gerra

800/mo
Lapu-Lapu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly motivated Customer Experience, Technical Support, and Cold Calling Specialist with over a decade of proven success delivering exceptional service for major global brands. Expert in multi-channel communication, outbound telesales, and technical troubleshooting, dedicated to exceeding sales targets and building strong client relationships.

Top Skills

Airbnb · <1 yearB2C Sales · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearCustomer.io · <1 year

Skills & Expertise

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachBeginner
Lead GenerationBeginner
B2C SalesBeginner

Customer Success

Technical SupportBeginner
Email SupportBeginner
Live Chat SupportBeginner
Customer.ioBeginner

Virtual Assistance & Admin

Data EntryBeginner

Real Estate Operations

AirbnbBeginner

Work Experience

TECHNICAL SUPPORT - Sales

ASURION

Mar 2026 - Oct 2026

B2C Sales

DEDICATED MANAGE HOST SUPPORT – AIRBNB

TDCX

Mar 2025 - Feb 2026

Live Chat SupportCustomer.io

Quick Stats

Age31 years
English LevelConversational
ID VerificationNot verified
Portfolio
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Education

Associate's Degree

UNIVERSITY OF SAN JOSE RECOLETOS

2010 - 2012