George

Virtual Assistant

George

ID Verified
700/mo
Kisumu, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A customer-focused and detail-oriented professional with experience in sales, customer service, and administrative support. Skilled in customer relationship management, product promotion, communication, record keeping, and daily operational support. Experienced as a Sales Associate at Fresh Life, with additional Virtual Assistant training through the ALX program in 2022. Highly organized, dependable, and adaptable, with strong problem-solving and teamwork abilities. Committed to maintaining high...

Top Skills

Asana · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearClickUp · <1 yearData Entry · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
FreshdeskBeginner
ZendeskBeginner

Sales & Business Development

B2C SalesBeginner
Lead GenerationBeginner
Sales PresentationsBeginner
SalesforceBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
TrelloBeginner
ClickUpBeginner

Work Experience

Sales and Marketing Associate

Fresh Life Initiative

May 2024 - Apr 2025

Key Achievements:

Sales Conversion: Successfully persuaded hesitant customers to consider and purchase sanitation solutions by explaining product benefits, addressing concerns, and building trust. Customer Relationship Management: Built positive relationships with prospective and existing customers through professional communication, active listening, and customer-focused service. Product Promotion: Promoted sanitation products by communicating their features, benefits, and value to potential customers. Lead Generation: Engaged prospective customers, identified potential sales opportunities, and encouraged interest in the company's products. Objection Handling: Addressed customer questions and purchasing concerns effectively to support informed buying decisions. Market Awareness: Developed an understanding of customer needs and preferences to support product promotion and sales conversations. Sales Support: Contributed to sales activities through customer follow-ups, relationship building, and professional engagement with prospects. Problem-Solving: Adapted sales approaches to different customer needs and used persuasive communication to overcome sales challenges.

Zoho CRMData EntryLead GenerationSales PresentationsDocument ManagementSalesforceB2C SalesLead Management

Administrative Assistantt

Fresh Life Initiative

May 2022 - May 2024

Key Achievements:

Customer Relationship Management: Built positive customer relationships by understanding customer needs, responding to enquiries, and providing helpful product information. Sales Performance: Successfully converted hesitant prospects into customers by explaining product benefits, addressing concerns, and building trust in the sanitation solutions offered. Administrative Support: Applied organizational and coordination skills to support daily activities and maintain an orderly workflow. Communication and Problem-Solving: Resolved customer concerns professionally and communicated product information clearly to support informed purchasing decisions. Record Keeping and Accuracy: Developed an appreciation for accurate information management, documentation, and attention to detail in supporting business operations. Teamwork and Operational Support: Collaborated with colleagues to support customer service and sales activities. Professional Development: Complemented practical sales experience with ALX Virtual Assistant training in 2022 to strengthen administrative and digital work skills.

Lead ManagementTravel PlanningCalendar ManagementEmail SupportPhone SupportFreshdeskLead GenerationMeeting CoordinationData EntryEmail ManagementPersonal Assistant ServicesDocument Management

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified
Portfolio
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