Customer Support Representative | 5 Years of BPO ExperienceCustomer Support Representative | 5 Years of BPO Experience

Customer Support Professional with 5 years of experience handling US-based customers across healthcare, sales, transportation, and finance. Skilled in customer communication, issue resolution, medical billing, appointment coordination, and managing customer inquiries. Experienced in using Freshdesk and CRM tools to track concerns, provide timely follow-ups, and ensure customer satisfaction. Patient, adaptable, detail-oriented, and committed to delivering excellent customer service.