G-Ann

Customer Service Professional

G-Ann

1,000/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused professional with over 20 years of experience across customer service, BPO, training, HR, and operations, complemented by sales experience in insurance, fashion, and cosmetics. Skilled in customer engagement, upselling, relationship building, product presentation, and identifying customer needs. Experienced in automotive sales support, customer retention, and coaching teams on sales techniques. A strong communicator, adaptable problem-solver, and quick learner who builds trust w...

Top Skills

Candidate Sourcing · 7 yearsCoaching & Mentoring · 5 yearsHR Management · 5 yearsTechnical Training · 4 yearsCorporate Training · 3 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate
LiveChatIntermediate

Design & Creative

CanvaIntermediate
Adobe PhotoshopBeginner

Finance & Accounting

Risk ManagementIntermediate
Tax PreparationBeginner
Payroll ProcessingBeginner

Human Resources

Candidate SourcingExpert
HR ManagementExpert
RecruitmentAdvanced
Technical RecruitingAdvanced
SOP WritingAdvanced
Policy WritingAdvanced
TimekeepingBeginner
PayrollBeginner

Specialized Skills

Coaching & MentoringExpert
Technical TrainingAdvanced
OnboardingAdvanced
Performance ManagementAdvanced
Corporate TrainingAdvanced
Employee RelationsIntermediate
Language TeachingIntermediate
HRIS ManagementBeginner

Virtual Assistance & Admin

Document ManagementBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Travel PlanningBeginner
TrelloBeginner

Quick Stats

Age42 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
SpanishBasic
ID VerificationNot verified