Froylan

Virtual Admin Assistant, Customer Service

Froylan

800/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Results-driven customer service professional with over 6 years of experience in customer service operations, including leadership experience as a Team Leader. Proven ability to resolve customer concerns, support and coach team members, and maintain high service standards in fast-paced environments. Strong communication, problem-solving, and organizational skills with a focus on delivering excellent customer experiences.

Top Skills

Email Support · 6 yearsPhone Support · 6 yearsCalendar Management · <1 yearCoaching & Mentoring · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner

Specialized Skills

Performance ManagementBeginner
Coaching & MentoringBeginner

Customer Success

Phone SupportExpert
Email SupportExpert
Live Chat SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner

Quick Stats

Age29 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationNot verified