Freciah

Medical Virtual Assistant

Freciah

ID Verified
1,056/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Your practice deserves a reliable Medical Virtual Assistant to streamline your work and reduce administrative bottlenecks? My name is Freciah Wanjiru a Certified HIPAA-Compliant Medical Virtual Assistant with a clinical background in Community Oral Health and a Bachelor of Science in Biomedical Science and Technology. My healthcare background gives me a strong understanding of clinical workflows, patient care processes, and the day-to-day challenges of running a medical practice. I help physici...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 yearData Entry · <1 year

Skills & Expertise

Specialized Skills

Medical TranscriptionBeginner
Medical BillingBeginner

Virtual Assistance & Admin

CalendlyBeginner
Email ManagementBeginner
Calendar ManagementBeginner
Document ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner
AsanaBeginner

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner

Work Experience

Community Oral Health Officer

Gums and smiles Dental clinic

Sep 2026 - Present

Key Achievements:

Increased specialist and clinic referrals, improved early caries disease and lesion recognition,high patient satisfaction and community trust,primary and preventive care delivery, emergency and curative interventions

Medical TranscriptionCalendlyMedical BillingEmail ManagementDocument ManagementData EntryEmail SupportPhone SupportNotionCalendar ManagementTravel PlanningTrelloLive Chat SupportAsanaClickUp

Community Oral Health

JKUAT HOSPITAL

Oct 2023 - Sep 2026

Key Achievements:

Raised the rate of appropriate patient referrals for complex oral disease management from 63% up to 84%

Phone SupportEmail SupportTrelloNotionClickUpAsanaLive Chat SupportData EntryMedical TranscriptionCalendlyCalendar ManagementTravel PlanningMedical BillingEmail ManagementDocument Management

Community Oral Health Officer

St.Mulumba Hospital

Jul 2021 - Jul 2022

Key Achievements:

Increased community recognition of oral lesions,infections and early stage pathologies from 22.4% to 71.4%

NotionTrelloEmail SupportPhone SupportClickUpAsanaLive Chat Support

Quick Stats

Age37 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Medical Virtual Assistance
Bachelor of Science in Biomedical Science and Technology
Community Oral Health

Education

Bachelor's Degree

Egerton University

2011 - 2015