Virtual Assistant | Administrative and Operational SupportVirtual Assistant | Administrative and Operational Support
Fiona
$1,200
per month
($7/hour)
Profile Description
Ever been juggling multiple priorities with tight deadlines, and there's room for anything to slip? Well I have been and it wasn't a good feeling. That's why my specialty is in administrative and operational support. Doing the work behind the scenes! I am a certified Executive Virtual Assistant with 7 years of professional experience in education. I am currently volunteering as an executive virtual assistant to a founder of an NGO. My daily tasks include; Managing the founder's inbox and comin...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Customer Success
Work Experience
Executive Virtual Assistant
Speak Undefeated
Jul 2026 - Present
Key Achievements:
Managed founder-level priorities by organizing commitments, meetings, and follow-ups into a cleartracking system so key actions were monitored and completed consistently. Owned the Founder’s calendar by scheduling meetings, preventing conflicts, protecting focus time,and building preparation windows ahead of key engagements. Triaged executive communications across fundraising, partnerships, speaking, donors, board matters,and media, drafting routine responses and escalating sensitive items appropriately. Maintain a commitments and follow-up tracking system covering conversations, deadlines, owners,and status, so nothing depends solely on memory. Prepared Founder Briefs for key meetings, capturing attendees, background, purpose, goals, andtalking points, then documented decisions and next steps afterward. Tracked fundraising, sponsorship, grant, and speaking opportunities, supporting prospect lists,outreach follow-ups, event logistics, and post-event follow-through. Maintained a weekly Founder Dashboard covering priorities, decisions needed, follow-ups,deadlines, and opportunities, and facilitated weekly planning and review check-ins. Uphold strict confidentiality across donor, financial, board, and partnership information, usingdiscretion and escalating sensitive matters appropriately
Science Teacher
Teacher Service Commission-Kenya
Sep 2019 - Present
Key Achievements:
Managed and coordinated academic calendars, examination schedules, departmentalactivities, meetings, and co-curricular activities across multiple classes and subject loadseach term, ensuring 95% on-time execution of planned activities. Leveraged Microsoft Office and Google Workspace tools to organize documentation,manage records, and streamlined administrative workflows, and reducing documentretrieval by 30%. Managed communication between students, parents, school leadership, and externaleducation stakeholders, responding to inquiries and follow-ups within establishedtimelines while fostering strong professional relationships and confidentiality. Identified inefficiencies in manual record-keeping and introduced digital trackingmethods which helped maintain 200+ student records, attendance reports, and academicdocuments with 100% accuracy and confidentiality. Served as secretary to the guidance and counselling department, managing meetingschedules, taking and distributing minutes, maintaining student confidential records, andcoordinating communication between counselors, parents, and school leadership.Key Achievement: Successfully managed and maintained confidential records of over 200students while coordinating schedules, meetings, and departmental activities, contributing upto 95% on-time execution of planned school operations.