Virtual Assistant | Administrative and Operational Support

Fiona

1,200/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Ever been juggling multiple priorities with tight deadlines, and there's room for anything to slip? Well I have been and it wasn't a good feeling. That's why my specialty is in administrative and operational support. Doing the work behind the scenes! I am a certified Executive Virtual Assistant with 7 years of professional experience in education. I am currently volunteering as an executive virtual assistant to a founder of an NGO. My daily tasks include; Managing the founder's inbox and comin...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 yearData Entry · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
Monday.comBeginner
ClickUpBeginner
TrelloBeginner
NotionBeginner

Customer Success

Email SupportBeginner
Phone SupportBeginner
Lead ManagementBeginner

Work Experience

Executive Virtual Assistant

Speak Undefeated

Jul 2026 - Present

Key Achievements:

 Managed founder-level priorities by organizing commitments, meetings, and follow-ups into a cleartracking system so key actions were monitored and completed consistently. Owned the Founder’s calendar by scheduling meetings, preventing conflicts, protecting focus time,and building preparation windows ahead of key engagements. Triaged executive communications across fundraising, partnerships, speaking, donors, board matters,and media, drafting routine responses and escalating sensitive items appropriately. Maintain a commitments and follow-up tracking system covering conversations, deadlines, owners,and status, so nothing depends solely on memory. Prepared Founder Briefs for key meetings, capturing attendees, background, purpose, goals, andtalking points, then documented decisions and next steps afterward. Tracked fundraising, sponsorship, grant, and speaking opportunities, supporting prospect lists,outreach follow-ups, event logistics, and post-event follow-through. Maintained a weekly Founder Dashboard covering priorities, decisions needed, follow-ups,deadlines, and opportunities, and facilitated weekly planning and review check-ins. Uphold strict confidentiality across donor, financial, board, and partnership information, usingdiscretion and escalating sensitive matters appropriately

Email ManagementDocument ManagementMeeting CoordinationExecutive Assistant ServicesData EntryTravel PlanningCalendar ManagementMonday.comCalendly

Science Teacher

Teacher Service Commission-Kenya

Sep 2019 - Present

Key Achievements:

 Managed and coordinated academic calendars, examination schedules, departmentalactivities, meetings, and co-curricular activities across multiple classes and subject loadseach term, ensuring 95% on-time execution of planned activities.  Leveraged Microsoft Office and Google Workspace tools to organize documentation,manage records, and streamlined administrative workflows, and reducing documentretrieval by 30%.  Managed communication between students, parents, school leadership, and externaleducation stakeholders, responding to inquiries and follow-ups within establishedtimelines while fostering strong professional relationships and confidentiality.  Identified inefficiencies in manual record-keeping and introduced digital trackingmethods which helped maintain 200+ student records, attendance reports, and academicdocuments with 100% accuracy and confidentiality.  Served as secretary to the guidance and counselling department, managing meetingschedules, taking and distributing minutes, maintaining student confidential records, andcoordinating communication between counselors, parents, and school leadership.Key Achievement: Successfully managed and maintained confidential records of over 200students while coordinating schedules, meetings, and departmental activities, contributing upto 95% on-time execution of planned school operations.

Data EntryMeeting CoordinationResearch & Information Gathering

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified
Portfolio
🔒