allall
Fezile
ID Verified$800
per month
($5/hour)
Profile Description
I am a hardworking, reliable, and motivated young professional from Bloemfontein with experience in administration, health and safety, and customer service. I am organised, communicate well, work effectively with people, and am eager to learn and grow professionally. I am committed to delivering quality work and contributing positively to any organisation.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Virtual Assistance & Admin
Work Experience
call centre agent
Ramothello attorneys
Apr 2025 - Jan 2026
Key Achievements:
- Make outbound calls to clients with overdue accounts - Negotiate payment arrangements and settlements - Handle inbound calls and resolve billing queries - Update client information and payment promises on system - Meet daily / monthly collection targets - Follow FSCA, NCA and company compliance policies - Keep accurate records of calls and follow-ups - Trace clients who are not reachable (skip tracing) - Work with legal team on handover accounts - Remain professional when dealing with difficult customers
health and safety representative
Manyoni and Gija
Mar 2024 - Aug 2024
Key Achievements:
Identify workplace hazards and risks - Conduct daily safety inspections - Report unsafe acts and conditions to management - Ensure employees use PPE correctly - Assist in incident / accident investigations - Participate in safety meetings and toolbox talks - Keep safety records and checklists up to date - Promote health and safety awareness to staff - Ensure compliance with OHS Act 85 of 1993 - Assist with emergency drills and evacuation procedures
Administrator
Kganya basetsana student accommodation
Jan 2023 - Jan 2024
Key Achievements:
Manage student check-in and check-out process - Maintain tenant files, leases and deposits - Collect rent and follow up on outstanding payments - Handle student queries, complaints and maintenance requests - Conduct room inspections and report damages - Manage bookings and occupancy records on system - Ensure compliance with house rules and safety regulations - Liaise with cleaners, security and maintenance teams - Prepare daily reports and assist with admin tasks - Enforce NSFAS / private accommodation policies