Felmae

Virtual Assistant - Customer Service Rep, Admin Assistant

Felmae

ID Verified
4,400/mo
ozamiz, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over almost 5 years of experience in cold calling, customer communication, and lead generation and 6 years as a Customer Service Representative in BPO industry. My background has helped me develop the ability to build rapport with clients, handle objections, follow scripts, and maintain professional customer relationships. I have experience using Mojo for lead management and cold calling. I am familiar with managing calling lists, contacting prospects, tracking leads, and following up wit...

Top Skills

Adobe XD · <1 yearApollo.io · <1 yearB2B Sales · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner

Real Estate Operations

Follow Up BossBeginner
Real Estate ListingBeginner

Sales & Business Development

Lead GenerationBeginner
B2B SalesBeginner
Apollo.ioBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
Adobe XDBeginner
CapCutBeginner

Marketing & Growth

HubSpotBeginner

Quick Stats

Age33 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Associate's Degree

Misamis University

2012 - 2014