Customer Service Representative, Technical Support

Fe

500/mo
San Jose Del Monte City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

CUSTOMER COMMUNICATION -Managed customer inquiries, resolved concerns, and maintained professional communication across customer interactions. DATA ENTRY & DOCUMENTATION -Maintained accurate customer records, updated databases, and documented interactions in accordance with established procedures. TIME MANAGEMENT -Prioritized daily tasks, managed time effectively, and consistently worked toward performance targets and deadlines. PROBLEM-SOLVING -Investigated customer concerns, identified a...

Top Skills

Excel (Advanced) · 3 yearsGoogle Sheets (Advanced) · 3 yearsEmail Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced

Quick Stats

Age30 years
English LevelConversational
ID VerificationNot verified