Faith

Virtual Assistant, Customer Support, E-commerce Support

Faith

ID Verified
1,200/mo
Dumaguete City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have several years of professional experience in data entry, e-commerce operations, healthcare equipment supplier support, and customer service.

Top Skills

Phone Support · 10 yearsData Entry · 9 yearsGoogle Sheets (Advanced) · 9 yearsOrder Fulfillment · 9 yearsOrder Processing · 9 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportIntermediate

Data & Analytics

Google Sheets (Advanced)Expert

E-commerce & Marketplace

Order ProcessingExpert
Order FulfillmentExpert
Amazon FBAExpert
Product Listing OptimizationExpert
DropshippingExpert
Inventory ManagementIntermediate
Amazon Seller CentralBeginner

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner

Virtual Assistance & Admin

Data EntryExpert
Research & Information GatheringExpert
Email ManagementIntermediate
AsanaBeginner
Monday.comBeginner
NotionBeginner

Work Experience

Admin/Customer Support

Highgate Healthcare

Jun 2024 - Jun 2026

Key Achievements:

Processed client order requests accurately and efficiently. Entered and verified quantities, product availability, pricing, shipping addresses, and billing information. Prepared and emailed invoices and provided updates regarding back-ordered items. Maintained accurate order and customer information.

Quick Stats

Age38 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Silliman University

2011 - 2018