Virtual assistant

Faith

ID Verified
300/mo
THIKA, Kenya
Looking for Part-time
6 hours/day
Availability: US timezone

Profile Description

I am a reliable and organized professional with experience in customer service, teaching, administration, and computer-based tasks. I have strong communication, interpersonal, and problem-solving skills, with the ability to work independently and meet deadlines. My experience has equipped me with excellent skills in data entry, email communication, online research, document preparation, record keeping, and customer support. I am proficient in Microsoft Word, Excel, Google Docs, and other digital...

Top Skills

Customer.io · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
Customer.ioBeginner

Work Experience

Assistant

Bestlife company

Jun 2023 - Present

Key Achievements:

Key Achievements - Successfully managed multiple tasks while consistently meeting deadlines. - Maintained accurate records and organized documents and information efficiently. - Built strong communication and customer service skills through professional interactions. - Prepared reports, documents, learning materials, and other administrative resources. - Adapted quickly to new digital tools and online working environments. - Demonstrated reliability, attention to detail, and ability to work independently. Key Responsibilities - Responding to customer inquiries and providing professional assistance. - Managing emails, documents, records, and routine administrative tasks. - Performing data entry and maintaining accurate information. - Conducting online research and compiling relevant information. - Preparing reports, presentations, and professional documents. - Communicating with clients, colleagues, parents, and other stakeholders. - Organizing schedules, tasks, and priorities to meet deadlines. - Using Microsoft Word, Excel, Google Docs, and other digital tools.

Email SupportCustomer.ioTicket ManagementLive Chat Support

Quick Stats

Age30 years
English LevelFluent
ID VerificationVerified