Virtual Assistant / Cold Caller / Inbound Outbound CSRVirtual Assistant / Cold Caller / Inbound Outbound CSR
Evangelyn
ID Verified$880
per month
($5/hour)
Profile Description
I have been in the industry for 15yrs including 12 yrs corporate and 3 yrs WFH set up. Started as CSR to TSR support got promoted as Team Lead / Operations Supervisor handling Australia Canada and US. I also handle chat support for an Ecommerce company through my experiences I may say I am fit for the role
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Specialized Skills
Virtual Assistance & Admin
Work Experience
Patient Outreach and Billing Support
Rhythmn Management Group
Aug 2023 - Present
Key Achievements:
I was able to expand my skill when it comes to Medical VA handling a remote heart monitoring company in the US and learned different law when it comes to HIPPA also handles insurance and billing concern for patients
Operations Supervisor / Team Lead
Concentrix
Dec 2018 - Sep 2023
Key Achievements:
Handling a team was my great achievement from a low performing team I was able to bring the team to a different level and was top team at some point was also awarded as Top TL for the year 2022