Ersil

Experienced Cold Caller | Customer Service Representative

Ersil

1,200/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Resourceful and detail-oriented Executive Assistant with a strong background in customer service and proactive outbound outreach. Proven track record of high-level administrative support, executive calendar and travel management, customer relationship building, and lead generation through targeted cold calling. Adept at managing client communications, streamlining daily operations, and maintaining strict confidentiality under pressure.

Top Skills

B2B Sales · <1 yearCalendar Management · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearData Entry · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner

Sales & Business Development

B2B SalesBeginner
Cold CallingBeginner
Cold Email OutreachBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner

Work Experience

Financial Specialist

Fortisfi

May 2024 - Aug 2026

Executive Virtual Assistant

Playkids Product Llc

Aug 2022 - May 2024

Healthcare Sales Representative

Teleperformance Davao

Sep 2019 - Jul 2022

Customer Service Representative

Sutherland Global Services Davao

Sep 2016 - Sep 2019

Live Chat SupportPhone SupportTicket ManagementEmail SupportTechnical Support

Quick Stats

Age31 years
English LevelConversational
ID VerificationNot verified