Entle

Virtual Assistant

Entle

ID Verified
1,400/mo
Durban, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Administrative and operations professional with experience supporting business operations, customer communications, record management, and remote work environments. Skilled in coordinating schedules, managing correspondence, maintaining accurate records, and supporting leadership teams in fast-paced settings. Proficient in Microsoft Office, CRM systems, and AI-powered productivity tools. Strong organizational abilities, attention to detail, and professional communication skills. Currently comple...

Top Skills

Asana · <1 yearCalendar Management · <1 yearClickUp · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
Help ScoutBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
Monday.comBeginner
NotionBeginner
ClickUpBeginner

Work Experience

Online ESL Teacher

NovaKid

Oct 2024 - Present

Job Responsibilities:

• Deliver engaging one-on-one online English lessons to learners aged 6–15, tailoring content on grammar, phonics, and cultural topics to individual student needs. • Use interactive digital platforms to manage lesson delivery, scheduling, and student progress tracking in a fully remote setting. • Monitor student progress and provide structured feedback to support academic growth, achieving a 54% l...

Live Chat SupportPhone SupportFreshdeskEmail SupportEmail ManagementData Entry

Virtual Assistant

Aurcury Pty LTD

Jan 2022 - Aug 2024

Job Responsibilities:

• Organized calendars, scheduled meetings, managed email correspondence, and prioritized daily tasks to support efficient time • Prepared documents, maintained digital filing systems, updated spreadsheets and ensured records remained accurate and accessible. • Tracked deadlines, maintained clear communication, prepared summaries to support informed decision making. • Reduced time spent on recurrin...

Data EntryMeeting CoordinationPersonal Assistant ServicesMonday.comAsanaNotionEmail SupportZendeskPhone SupportLive Chat Support

Receptionist and Customer Service Agent

Athyonent Trucking Services

Sep 2020 - Sep 2021

Job Responsibilities:

• Managed executive and customer communications through phone, email and live chat. • Maintained accurate customer and operational records using CRM systems • Coordinated administrative processes and ensured timely follow-up on client requests. • Prioritized multiple tasks and inquiries while maintaining service standards and meeting deadlines • Resolved customer account, technical, and product-re...

ZendeskTicket ManagementLive Chat SupportEmail SupportPhone SupportHelp ScoutFreshdeskCalendar ManagementDocument ManagementGoogle Sheets (Advanced)

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified

Certifications

ALX - Virtual Assistant Training Course

Education

Bachelor's Degree

University of KwaZulu Natal

2023 - 2026