Virtual assistantVirtual assistant
Emilson
800/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
Customer support and operations professional with 5+ years of experience across online support, e-commerce, and financial-services customer care. Experienced in email, live chat, and phone support; investigating account, billing, and order issues; maintaining accurate digital records; and following data-privacy and verification procedures. Recognized as Employee of the Year in December 2023 for service quality, reliability, and operational excellence.
Top Skills
Phone Support · 6 yearsEmail Support · 4 yearsData Entry · 3 yearsFreshdesk · 3 yearsTicket Management · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
FreshdeskAdvanced
Live Chat SupportIntermediate
Technical SupportIntermediate
LiveChatIntermediate
IntercomIntermediate
Virtual Assistance & Admin
Data EntryAdvanced
Quick Stats
Age27 years
English LevelConversational
ID VerificationNot verified
Education
Bachelor's Degree
Regis Marie College
2021 - 2025