Operations coordination associateOperations coordination associate

Emilly

1,500/mo

Nairobi, Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,500

per month

($9/hour)

Member since October 2026

Profile Description

Operations professional with 5+ years of experience supporting structured, KPI-driven operations, process compliance, data quality, reporting, stakeholder coordination and continuous improvement across remote technical operations, institutional administration and international client work. Experienced in processing 450+ cases daily within a 20-second SLA while consistently achieving 100% quality against a 98% benchmark. Improved operational records management for 500+ records, reducing informati...

Top Skills

Document Management · 4 yearsMeeting Coordination · 4 yearsResearch & Information Gathering · 4 yearsTechnical Writing · 4 yearsExcel (Advanced) · 3 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Email SupportIntermediate

Ticket ManagementBeginner

Live Chat SupportBeginner

ZendeskBeginner

Content & Writing

Technical WritingAdvanced

GhostAdvanced

Blog WritingIntermediate

UX WritingIntermediate

Data & Analytics

Google Sheets (Advanced)Advanced

Excel (Advanced)Advanced

Virtual Assistance & Admin

Document ManagementAdvanced

Meeting CoordinationAdvanced

Research & Information GatheringAdvanced

NotionIntermediate

Quick Stats

Age31 years

English LevelFluent

ID VerificationNot verified

Portfolio

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