Emelisa

Customer Service Representative

Emelisa

ID Verified
500/mo
Cebu City, Philippines
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Operations Professional with 6 years of combined experience bridging customer advocacy and data precision. Adept at translating complex client needs into accurate backend records, ensuring zero data loss and consistently high satisfaction scores. A fast-learning problem solver who brings both empathy and analytical rigor to high-speed environments.

Top Skills

Data Entry · 3 yearsExcel (Advanced) · 3 yearsPhone Support · 3 yearsTikTok Shop · 3 yearsOrder Processing · 2 years

Skills & Expertise

Customer Success

Phone SupportAdvanced

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Beginner

E-commerce & Marketplace

TikTok ShopAdvanced
Order ProcessingIntermediate

Virtual Assistance & Admin

Data EntryAdvanced
TrelloBeginner

Work Experience

Data Entry Analyst

IT Manager's, Inc.

Jul 2023 - Present

Phone SupportGoogle Sheets (Advanced)Excel (Advanced)Data Entry

Customer Service Representative

Concentrix CVG, Philippines

Jun 2021 - Jul 2023

Phone SupportOrder Processing

Quick Stats

Age31 years
English LevelConversational
ID VerificationVerified