Virtual assistant

Eltonril

800/mo
Davao del Sur, Davao Region, P, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Customer Service Professional with nearly 9 years of BPO experience across customer service, sales, billing, technical support, escalations, account retention, and team leadership. Proven track record supporting telecommunications, retail, e-commerce, healthcare, and transportation accounts. Strong communicator and problem-solver with experience handling complex customer concerns, coaching teams, and maintaining high service standards in fast-paced environments.

Top Skills

Phone Support · 4 yearsTechnical Support · 3 yearsLead Management · 1 yearZendesk · 1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Technical SupportAdvanced
Lead ManagementIntermediate
ZendeskIntermediate
Live Chat SupportBeginner

Human Resources

RecruitmentBeginner

Quick Stats

Age34 years
English LevelConversational
ID VerificationNot verified
Portfolio
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