Eloisa

Compliance Analyst

Eloisa

1,100/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I began my career as a Customer Service Representative under a telco program, where I spent three years assisting customers with their accounts, managing billing concerns, and ensuring they received the best service possible.In 2022, I was promoted to my current position as a Compliance Analyst, where I focus on monitoring internal processes, ensuring adherence to company policies, and managing risk-related documentation. This role has strengthened my analytical skills, attention to detail, and ...

Top Skills

Email Management · 7 yearsExcel (Advanced) · 7 yearsSalesforce · 7 yearsCanva · 5 yearsCapCut · 5 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Expert

Design & Creative

CanvaExpert
CapCutExpert

Human Resources

SOP WritingAdvanced
Policy WritingAdvanced

Sales & Business Development

SalesforceExpert

Specialized Skills

GDPR ComplianceAdvanced
HRIS ManagementAdvanced

Virtual Assistance & Admin

Email ManagementExpert

Work Experience

Compliance Analyst

Ibex Global Solutions PH Inc

Jul 2022 - Present

GDPR Compliance

Customer Service Representative

Ibex Global Solutions PH Inc

Jun 2019 - Jun 2022

Phone Support

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Jesus Is Lord Colleges Foundation

2018 - 2019

High-school

Systems Plus Computer College

2016 - 2018

High-school

Tandang Sora Integrated School

2012 - 2016