Virtual Assistant | Executive Assistant | Customer Support SVirtual Assistant | Executive Assistant | Customer Support S
EGEN
$1,500
per month
($9/hour)
Profile Description
I am a highly organized and proactive Virtual Assistant with experience in customer support, administrative assistance, email management, calendar scheduling, data entry, and client communication. I am skilled in Google Workspace, Microsoft Office, Trello, Asana, and Slack. I am detail-oriented, adaptable, and committed to helping businesses improve efficiency, stay organized, and deliver excellent customer experiences.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Design & Creative
AI & Automation
Content & Writing
Data & Analytics
Work Experience
Administrative Assistant
Medilife Medical Centre
Feb 2024 - Present
Job Responsibilities:
Managed daily administrative operations, including emails, phone calls, and customer inquiries. Scheduled and coordinated patient appointments, meetings, and calendars. Prepared, organised, and maintained confidential documents, reports, and records. Handled patient communication, resolved complaints, and followed up on requests. Coordinated with different departments to ensure smooth daily op...
Customer Support
Braham Ventures
Mar 2021 - Jul 2023
Job Responsibilities:
Responded to customer inquiries through phone, email, and live chat. Handled customer complaints and provided timely solutions. Assisted customers with orders, bookings, and service requests. Followed up with customers to ensure their issues were resolved. Maintained accurate customer records and updated information. Explained company policies, products, and services to customers. Escalated...