Edzelle

Virtual Assistant

Edzelle

800/mo
Imus City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Professional Summary Customer Service Professional with 3 years of solid experience in customer service and customer care, specializing in handling customer inquiries, resolving complaints, providing effective solutions, and maintaining high levels of customer satisfaction. Skilled in verbal and written communication, problem-solving, active listening, and managing challenging customer interactions with professionalism and patience. Experienced in building positive customer relationships, addre...

Top Skills

Adobe XD · 10 yearsDesign Systems · 10 yearsExcel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsResponsive Design · 10 years

Skills & Expertise

Content & Writing

CopywritingBeginner
Technical WritingBeginner
Creative WritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
Landing Page CopyBeginner

Customer Success

Phone SupportAdvanced
Live Chat SupportIntermediate
LiveChatIntermediate
Technical SupportBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Power BIAdvanced

Design & Creative

Adobe XDExpert
Design SystemsExpert
Responsive DesignExpert
CapCutExpert
Video EditingExpert
CanvaExpert
Social Media GraphicsExpert
Presentation DesignExpert
YouTube OptimizationIntermediate
Adobe PhotoshopBeginner
Brand Identity DesignBeginner
Logo DesignBeginner

Work Experience

Consumer Outreach Inbound Service

Royal Caribbean Group

Oct 2025 - Aug 2026

Excel (Advanced)Power BI

Quick Stats

Age24 years
English LevelConversational
ID VerificationNot verified