CST,TSR,ColdCallerCST,TSR,ColdCaller
Edmund
ID Verified700/mo
Angeles City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone
$700
per month
($4/hour)
Member since October 2026
Profile Description
Hi, My name is Edmund and I have several years experience in customer service. My recent employment was with Concentrix and handled a telecommunication company for 2 years remote setup. I became more self sufficient to complete task without relying heavily on my superiors. Prior to that, I also worked for iQor and handled an E-commerce account, We were placing orders, processing payment, and providing necessary details of the order.
Top Skills
Phone Support · 3 yearsTechnical Support · 2 yearsCold Calling · <1 yearEmail Support · <1 yearLive Chat Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportAdvanced
Technical SupportIntermediate
Live Chat SupportBeginner
Ticket ManagementBeginner
LiveChatBeginner
Email SupportBeginner
E-commerce & Marketplace
Order ProcessingBeginner
Order FulfillmentBeginner
Sales & Business Development
SalesforceBeginner
Cold CallingBeginner
Work Experience
Customer Service Associate, Advisor I
Concentrix
Mar 2021 - Mar 2023
Phone SupportOrder ProcessingTechnical SupportOrder FulfillmentTicket Management
Customer Service Representative
iQor
Nov 2014 - Apr 2015
Phone SupportOrder ProcessingOrder Fulfillment
Quick Stats
Age31 years
English LevelFluent
ID VerificationVerified
Education
Bachelor's Degree
Systems Plus College Foundation
2016 - 2020