Customer service representativeCustomer service representative
Rhona
$1,000
per month
($6/hour)
Profile Description
I have been with customer service role for 12 years total, handled different us accounts,telecommunications,financial,retail and appliance repair account. I believe the skills that helps me a lot is problem solving skills that includes excellent customer service,professionally handle difficult customer and able to resolve problem in a timely manner.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Appointment Setter
US in home service
Apr 2026 - Oct 2026
Key Achievements:
Assist customer scheduling an appointment,follow up repair schedule.
retention specialist
TTEC
Jul 2020 - Mar 2026
Key Achievements:
Assist customer on their phone bill,techinical.issue on the phone, selling phones and saved customer from.disconnectimg thw service.
Customer service
Iqor
Oct 2018 - Jun 2020
Key Achievements:
Processing orders,replacement and refund
Customer service
Alorica
Jun 2014 - Jul 2018
Key Achievements:
Assist customer phone bill and process payment and collect payments
customer service
Teleperformance
Jan 2014 - Jun 2014
Key Achievements:
Assist customer their phone bills