Denfield

Lead Generation Specialist | Operations Management | Onboard

Denfield

ID Verified
1,000/mo
Iloilo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m currently looking for a Work-from-Home / Remote opportunity where I can leverage my 13 years of BPO and business operations experience in Lead Generation, Operations Management, Customer Experience, Project Management. What I bring to the table: 15 years of BPO and Operations experience Operations Management and Team Leadership Client Onboarding and Retention Customer Experience and Customer Success CRM and Support Operations(VICIDIAL, RINGBA) Data Analysis and Performance Reporting ...

Top Skills

Account Management · 10 yearsAPI Integration · 10 yearsB2B Sales · 10 yearsB2C Sales · 10 yearsCalendar Management · 10 years

Skills & Expertise

AI & Automation

API IntegrationExpert

Content & Writing

Email CopywritingExpert
ScriptwritingExpert

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Lead ManagementExpert
ZendeskBeginner
LiveChatBeginner

Design & Creative

CanvaBeginner

Sales & Business Development

B2B SalesExpert
Lead GenerationExpert
Cold Email OutreachExpert
Proposal WritingExpert
Account ManagementExpert
B2C SalesExpert
Cold CallingExpert
NegotiationExpert
Sales PresentationsExpert
Warm Outreach & Appointment SettingExpert
SalesforceExpert
Zoho CRMExpert

Human Resources

PayrollExpert
TimekeepingExpert

Specialized Skills

Corporate TrainingExpert
Coaching & MentoringExpert

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
CalendlyExpert
Data EntryExpert
Executive Assistant ServicesExpert
Research & Information GatheringExpert
TrelloExpert

Work Experience

Operations Manager

Lead Generation and Donor Creation

Sep 2025 - Sep 2026

API IntegrationLive Chat SupportLead ManagementEmail CopywritingPhone SupportB2B SalesScriptwritingEmail SupportLead GenerationB2C SalesCold CallingAccount ManagementSales PresentationsSalesforceCalendar ManagementEmail ManagementCoaching & MentoringExecutive Assistant ServicesData Entry

Quick Stats

Age34 years
English LevelConversational
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

University of San Agustin

2008 - 2013