CUSTOMER SERVICE REPRESENTATIVE TECH SUPPORT AND COLD CALLER

Davie

ID Verified
1,400/mo
Mandaue City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Service and BPO Professional with over 5 years of progressive experience across customer support, technical assistance, financial service operations, and outbound cold calling. Demonstrated track record of boosting customer satisfaction scores, navigating debt solution verifications, and resolving high-complexity technical and financial issues in high-volume environments. Recognized for strong de-escalation skills, strategic multi-channel communication, and a consistent a...

Top Skills

Email Support · <1 yearLead Management · <1 yearLive Chat Support · <1 yearTechnical Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner

Quick Stats

Age29 years
English LevelFluent
ID VerificationVerified
Portfolio
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