Ticket Broker | Ticketing Operations SpecialistTicket Broker | Ticketing Operations Specialist
Daveson
ID Verified$1,900
per month
($11/hour)
Profile Description
Detail-oriented Client Support and Administrative Operations professional with 4.5 years of experience in travel consulting, customer service, ticket brokerage, and administrative support. Experienced in managing client communications, maintaining accurate records and spreadsheets, tracking pending requests, preparing daily activity reports, and coordinating follow-up activities. Skilled in providing regular progress updates, identifying and reporting operational issues, and ensuring tasks are c...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Virtual Assistance & Admin
Data & Analytics
Work Experience
Ticket Broker
Ticketboat,Inc
Aug 2025 - Oct 2026
Job Responsibilities:
• Managed ticket purchasing requests and daily operations for concerts, Broadway productions, sporting events, and season ticket programs. • Maintained and updated spreadsheets and purchasing trackers to monitor transactions, inventory, pending requests, and completed tasks. • Prepared and submitted daily reports to the supervisor before the end of each shift, summarizing completed work, ongoing a...
Travel Consultant
Perk
2024 - 2025
Job Responsibilities:
• Managed global travel arrangements, including flights, hotels, trains, and chauffeur services. • Maintained accurate booking records and processed itinerary modifications, ticket issuance, and airport tax refunds (manual and ATC). • Provided clients with regular progress updates on travel arrangements, booking status, and pending requests. • Researched and prepared flight and hotel options based...
Travel Consultant
Egencia
2022 - 2023
Job Responsibilities:
• Supported corporate clients with travel planning, reservations, and booking adjustments. • Prepared customized business travel itineraries based on client preferences, schedules, and budget requirements. • Coordinated with airlines and hotels regarding schedule changes, cancellations, and refunds. • Communicated booking updates and travel recommendations to clients to ensure their requirements w...
Travel Agent
Expedia
2021 - 2022
Job Responsibilities:
• Assisted customers with reservations, booking changes, rescheduling, and cancellations. • Communicated with airlines and hotels to address customer concerns and process refund requests. • Provided accurate booking information and suitable travel options based on customer needs. • Handled multiple customer inquiries while maintaining professional communication and customer satisfaction.