Customer Service Representative | Monitoring AnalystCustomer Service Representative | Monitoring Analyst
Daryl
ID Verified$880
per month
($5/hour)
Profile Description
I am a hardworking and detail-oriented professional with experience in the BPO industry, particularly in customer service, student enrollment support, and social media monitoring. I have experience assisting customers with their concerns, communicating through email, verifying information using Google Maps, and preparing daily reports. I am comfortable working with digital tools and social media platforms, and I always make sure to complete my tasks accurately and on time. I am also willing to l...
Top Skills
Skills & Expertise
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Customer Success
Data & Analytics
Work Experience
Customer service | Monitoring Analyst
Next BPO Solutions
Aug 2024 - Oct 2026
Job Responsibilities:
Contacted prospective students to provide information about enrollment and encourage them to apply. Assisted students with inquiries regarding academic programs, application procedures, and school facilities. Communicated with prospective students in a friendly and professional manner. Provided accurate information and guidance to help students with their enrollment concerns. Built positive relati...