Virtual AisstantVirtual Aisstant
Darlene
$900
per month
($5/hour)
Profile Description
Organized and detail-oriented with over 3 years of experience in administrative support, customer service, and operations. Skilled in managing and monitoring academic tasks, tracking progress, handling email communications, and coordinating daily workflows. Proficient in using various CRM, spreadsheet, and productivity tools to keep tasks organized and ensure efficient operations. Reliable, adaptable, and proactive in supporting teams and managing multiple responsibilities in a remote work envir...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Work Experience
Academic Operations & Administrative Assistant
Elevated Education Solutions
Jan 2026 - Oct 2026
Job Responsibilities:
Tracked pending and completed quizzes, assignments, projects, and examinations across multiple courses. Monitored student progress, deadlines, and completion statuses using tracking sheets. Reviewed course instructions and learning materials to ensure tasks were properly documented and requirements were followed.
Email Management & Administrative Virtual Assistant
Nexus Finance
Feb 2026 - Apr 2026
Job Responsibilities:
Managed client email communications, responding to inquiries and providing clear updates regarding loan application requirements. Collected, reviewed, and organized documents from business clients, ensuring all required information was complete and accurate. Maintained and organized client records using GoHighLevel (GHL) for efficient tracking and accessibility.
Remote Operations & Admin Role (VA)
637 Group
Jul 2025 - Dec 2025
Job Responsibilities:
Managed student onboarding, including role assignment and program guidance. Maintained and tracked student data, progress, assessments, and pipeline using Airtable and Google Sheets. Uploaded and organized training content from Fathom and Google Drive to Wistia and internal platforms. Supported scheduling, workflow coordination, and KPI reporting while ensuring smooth team communication through Sl...
CSR
Pacbiz Outsourcing
Jul 2023 - Jul 2025
Job Responsibilities:
Managed customer bookings and inquiries using iCabbi, providing prompt support for reservations, lost items, and fare quotations. Maintained accurate records and resolved issues efficiently, ensuring high customer satisfaction.
Quick Stats
Education
Bachelor's Degree
Presbyterian Theological College
2019 - 2023