Darlene

Virtual Aisstant

Darlene

900/mo
Sibulan, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Organized and detail-oriented with over 3 years of experience in administrative support, customer service, and operations. Skilled in managing and monitoring academic tasks, tracking progress, handling email communications, and coordinating daily workflows. Proficient in using various CRM, spreadsheet, and productivity tools to keep tasks organized and ensure efficient operations. Reliable, adaptable, and proactive in supporting teams and managing multiple responsibilities in a remote work envir...

Top Skills

Basecamp · 2 yearsAirtable · <1 yearCalendar Management · <1 yearCalendly · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

BasecampIntermediate
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Monday.comBeginner
AirtableBeginner

Work Experience

Academic Operations & Administrative Assistant

Elevated Education Solutions

Jan 2026 - Oct 2026

Job Responsibilities:

Tracked pending and completed quizzes, assignments, projects, and examinations across multiple courses. Monitored student progress, deadlines, and completion statuses using tracking sheets. Reviewed course instructions and learning materials to ensure tasks were properly documented and requirements were followed.

Monday.comDocument Management

Email Management & Administrative Virtual Assistant

Nexus Finance

Feb 2026 - Apr 2026

Job Responsibilities:

Managed client email communications, responding to inquiries and providing clear updates regarding loan application requirements. Collected, reviewed, and organized documents from business clients, ensuring all required information was complete and accurate. Maintained and organized client records using GoHighLevel (GHL) for efficient tracking and accessibility.

Personal Assistant ServicesEmail ManagementDocument Management

Remote Operations & Admin Role (VA)

637 Group

Jul 2025 - Dec 2025

Job Responsibilities:

Managed student onboarding, including role assignment and program guidance. Maintained and tracked student data, progress, assessments, and pipeline using Airtable and Google Sheets. Uploaded and organized training content from Fathom and Google Drive to Wistia and internal platforms. Supported scheduling, workflow coordination, and KPI reporting while ensuring smooth team communication through Sl...

AirtableCalendlyEmail ManagementCalendar ManagementPersonal Assistant Services

CSR

Pacbiz Outsourcing

Jul 2023 - Jul 2025

Job Responsibilities:

Managed customer bookings and inquiries using iCabbi, providing prompt support for reservations, lost items, and fare quotations. Maintained accurate records and resolved issues efficiently, ensuring high customer satisfaction.

Basecamp

Quick Stats

Age26 years
English LevelConversational
ID VerificationNot verified

Education

Bachelor's Degree

Presbyterian Theological College

2019 - 2023