Cold Caller/Sales, Customer Service RepresentativeCold Caller/Sales, Customer Service Representative

I have been a in the BPO industry for 1 year and a half. I was in a cold calling campaign for the most part of my journey. My responsibilities includes: dialing potential customers, customer retention, email campaign, catering potential customers' concerns or inquiries through calls, texts, or emails, communicating closely with our clients, and email campaigning. This experience has developed my communication skills, building rapport with potential customers, active listening, and dealing wi... See more