Virtual AssistantVirtual Assistant
Danielle
ID Verified800/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
Experienced operations and customer service professional with strong leadership, team management, and workforce planning skills. Proficient in data analytics, performance monitoring, process improvement, and employee development. Skilled in customer communication, technical support, email and case management, business correspondence, and financial reporting. Strong critical thinking, time management, and problem-solving abilities, with a focus on operational efficiency and customer satisfaction.
Top Skills
Email Support · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsCalendar Management · 5 yearsData Entry · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Customer Success
Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
ZendeskExpert
Sales & Business Development
Account ManagementAdvanced
Specialized Skills
Compensation & BenefitsAdvanced
Employee RelationsAdvanced
Performance ManagementAdvanced
Virtual Assistance & Admin
Calendar ManagementExpert
Email ManagementExpert
Data EntryExpert
Document ManagementAdvanced
Monday.comAdvanced
JiraAdvanced
Work Experience
Group Team Leader
OAMPI Inc.
Sep 2021 - Aug 2026
Excel (Advanced)Live Chat SupportPhone SupportAccount ManagementCompensation & BenefitsGoogle Sheets (Advanced)Email SupportZendeskEmployee RelationsDocument ManagementMonday.comCalendar ManagementJiraData EntryPerformance ManagementEmail Management
Quick Stats
Age34 years
English LevelFluent
ID VerificationVerified