Virtual Assistant

CRISTINA

ID Verified
1,300/mo
Taguig, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Detail-oriented and highly organized professional with experience in healthcare administration, accounts receivable and payable, billing, insurance coordination, administrative support, and customer service. Skilled in invoice processing, payment tracking, account monitoring, record management, documentation, and resolving client and vendor concerns. Experienced in supporting daily operations, maintaining accurate records, and managing multiple responsibilities independently. Familiar with Quick...

Top Skills

Calendar Management · 10 yearsData Entry · 10 yearsDocument Management · 10 yearsEmail Management · 10 yearsEmail Support · 10 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert

E-commerce & Marketplace

Facebook MarketplaceExpert
TikTok ShopExpert

Finance & Accounting

QuickBooksAdvanced
Accounts Payable/ReceivableAdvanced
BookkeepingAdvanced
Payroll ProcessingAdvanced
Financial ReportingAdvanced

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Data EntryExpert
Executive Assistant ServicesExpert
Travel PlanningExpert

Work Experience

Customer Service and Order Management

Self Employed

Mar 2018 - Present

Key Achievements:

Managed customer orders from processing through delivery Coordinated shipments and maintained accurate order records. Responded to customer inquiries regarding products and order status. Delivered excellent customer service while supporting sales operations.

TikTok ShopFacebook Marketplace

Accounts Receivable and Accounts Payable Specialist

Enara Health

May 2022 - Jul 2026

Key Achievements:

Prepared, issued, and managed client invoices while maintaining billing accuracy. Monitored outstanding accounts and coordinated follow-ups regarding overdue payments. Processed vendor invoices, ACH payments, wire transfers, and other disbursements. Assisted with account reconciliations and month-end and year-end closing activities. Coordinated with clients, vendors, and finance team members to resolve billing and payment discrepancies. Managed assigned responsibilities independently while maintaining accountability and communicating effectively with stakeholders.

Accounts Payable/ReceivableFinancial ReportingDocument ManagementPayroll ProcessingQuickBooksEmail ManagementBookkeepingEmail SupportData Entry

Executive Administrative Assistant

Ambulatory Healthcare Services

Jun 2011 - Mar 2018

Key Achievements:

Managed executive schedules, appointments and office workflow. Prepared reports and administrative documents. Maintained filing systems and office records. Coordinated daily administrative operations and supported department leadership.

Data EntryEmail ManagementExecutive Assistant ServicesDocument ManagementPhone SupportEmail SupportCalendar ManagementTravel Planning

Administrative Assistant

Ibn Sina Medical Centre

Nov 2010 - Jun 2011

Key Achievements:

Coordinated insurance eligibility, approvals and payment processing Assisted patients with administrative and billing requirements. Maintained accurate patient and insurance records.

Email SupportPhone SupportDocument ManagementEmail ManagementCalendar ManagementData EntryExecutive Assistant Services

Quick Stats

Age39 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
EnglishFluent
ID VerificationVerified
Portfolio
🔒

Certifications

HIPAA Compliance Training Program
Attention to Detail

Education

Bachelor's Degree

Perpetual Help College of Manila

2006 - 2008

Bachelor's Degree

Manila Doctors College

2004 - 2006