Virtual AssistantVirtual Assistant
Crestalin
ID Verified$1,000
per month
($6/hour)
Profile Description
I have nine years of experience in the BPO industry, where I developed strong skills in customer service, quality assurance, problem-solving, and maintaining accuracy in daily tasks. I am eager to contribute my skills, attention to detail, organizational abilities, and willingness to learn. Throughout my career, I have also gained experience as a Temporary Team Lead, Support Coach/Subject Matter Expert, and Quality Analyst. These roles have helped me develop strong organizational skills, attenti...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
E-commerce & Marketplace
Work Experience
Quality Assurance Specialist
Teletech
May 2024 - Present
Key Achievements:
I have nine years of experience in the BPO industry, where I developed strong skills in customer service, quality assurance, problem-solving, and maintaining accuracy in daily tasks. I am eager to contribute my skills, attention to detail, organizational abilities, and willingness to learn. Throughout my career, I have also gained experience as a Temporary Team Lead, Support Coach/Subject Matter Expert, and Quality Analyst. These roles have helped me develop strong organizational skills, attention to detail, and the ability to manage priorities effectively while providing excellent service.
Customer Service Associate
Tech Mahindra
Jun 2016 - Mar 2020
Key Achievements:
I have nine years of experience in the BPO industry, where I developed strong skills in customer service, quality assurance, problem-solving, and maintaining accuracy in daily tasks. I am eager to contribute my skills, attention to detail, organizational abilities, and willingness to learn. Throughout my career, I have also gained experience as a Temporary Team Lead, Support Coach/Subject Matter Expert, and Quality Analyst. These roles have helped me develop strong organizational skills, attention to detail, and the ability to manage priorities effectively while providing excellent service.
Quick Stats
Education
Associate's Degree
University of the Visayas
2018 - 2018