Colleta

Executive/ administrative virtual assistant

Colleta

700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Organized and detail-oriented Virtual Assistant with experience in executive administrative support, social media management and digital operations. Skilled in email and calendar management, scheduling, document organization, customer communication, online research and data entry. Experienced in supporting executive operations, managing social media accounts and handling digital business activities, including Shopify store management. Comfortable working independently in remote environments, man...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 yearData Entry · <1 year

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner
Shopify PlusBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Print on DemandBeginner
Inventory ManagementBeginner
Order FulfillmentBeginner

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
LiveChatBeginner
IntercomBeginner
ZendeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
TrelloBeginner
ClickUpBeginner
NotionBeginner
AsanaBeginner

Work Experience

E-Commerce Store Management

Shopify

Apr 2024 - Nov 2026

Job Responsibilities:

Managed an independent Shopify e-commerce store, handling product information, store activities and customer-related tasks. Created advertising copy, developed promotional materials using Canva and managed Meta advertising campaigns. Used audience segmentation to reach potential customers and monitored campaign performance to assess results. Gained practical experience in e-commerce operations, di...

Order FulfillmentShopifyPrint on DemandProduct Listing OptimizationInventory ManagementLive Chat SupportLiveChatEmail ManagementData EntryOrder Processing

Social Media Virtual Assistant

Seazun Agency

Jun 2026 - Oct 2026

Job Responsibilities:

Managed Instagram accounts for digital creators, scheduling and publishing promotional content during peak audience hours. Edited captions, responded to comments and supported audience engagement by directing traffic to creators' subscription pages through profile links. Monitored account performance, traffic and engagement to assess content results and improve account activity.

Social Media SupportResearch & Information Gathering

Executive Virtual Assistant

Private Executive

Jun 2025 - Jun 2026

Job Responsibilities:

Provided executive and administrative support to the Executive Director. Managed his email inbox, organized his calendar, scheduled meetings, coordinated occasional international travel and maintained organized documents. Supported daily executive operations by keeping schedules and administrative tasks organized and ensuring important commitments were properly coordinated.

Calendar ManagementEmail ManagementPersonal Assistant ServicesData EntryMeeting CoordinationExecutive Assistant ServicesDocument ManagementTravel PlanningCalendlyTrello

Customer Sales and Support Associate

Mr Price

Oct 2023 - Oct 2024

Job Responsibilities:

Assisted customers with product and service inquiries, providing timely and professional support. Responded to customer concerns, helped resolve order and delivery-related issues and maintained accurate customer information and records. Supported daily customer service and sales operations while handling multiple tasks in a fast-paced environment. Developed strong communication, problem-solving an...

Order FulfillmentOrder ProcessingProduct Listing Optimization

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified