Customer Service Representative

Claude

ID Verified
1,000/mo
East London, South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I bring over 15 years of administrative experience, with a strong background in customer service, data entry, data analysis, invoicing, and document management across a wide range of computer programs. I am highly computer literate and confident in quickly adapting to new systems and software. My experience includes working extensively with Microsoft Office and OneDrive, Google Workspace, as well as platforms such as Zendesk, Notion, Canva, SQL, and Oracle databases, where I have performed data ...

Top Skills

Email Support · <1 yearExcel (Advanced) · <1 yearGoogle Sheets (Advanced) · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Work Experience

Sales and Admin support

Cell Zone Plus

Oct 2024 - Present

Excel (Advanced)

Remote Customer Care Agent

Get your Guide

May 2026 - Oct 2026

Live Chat SupportZendeskEmail SupportPhone Support

Remote Customer Support Agent

CallZilla

May 2023 - Jan 2024

Key Achievements:

Assist customers with sales and repairs on the LifeFitness campaign via emails and calls

ZendeskEmail SupportPhone Support

Quick Stats

Age47 years
English LevelFluent
ID VerificationVerified