Virtual Assistant

Chrislie

900/mo
Region IX, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

A results-driven professional with nearly five years of experience in customer service, technical support, sales, and administrative support. Skilled in communication, problem-solving, client relations, and consistently achieving targets. I thrive in dynamic environments, adapt quickly, and work effectively both independently and within a team. I seek a growth-oriented organization where I can deliver exceptional results, contribute lasting value, and continuously excel professionally.

Top Skills

Phone Support · 3 yearsB2C Sales · 2 yearsBigCommerce · 2 yearsCold Calling · 2 yearseBay · 2 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
ZendeskIntermediate
LiveChatIntermediate
Technical SupportBeginner
Ticket ManagementBeginner

E-commerce & Marketplace

ShopifyIntermediate
eBayIntermediate
BigCommerceIntermediate

Sales & Business Development

B2C SalesIntermediate
Cold CallingIntermediate
Zoho CRMIntermediate
SalesforceIntermediate
B2B SalesIntermediate
PipedriveBeginner

Work Experience

Customer Support Representative

EXL

Jan 2018 - Mar 2019

Key Achievements:

We book customers Flight and manage their Itineraries.

Phone SupportTicket Management

Customer Sales Representative

Azpired Solutions

Nov 2016 - Nov 2017

Key Achievements:

We assist customers based on their specific needs in terms of loan agreement and conditions

Phone SupportB2C SalesB2B SalesTicket Management

Customer Service Representative

TeleTech

Mar 2016 - Oct 2016

Key Achievements:

Seasonal account, it's more of an appointment setting, we book schedule appointments for customers in terms of tech repairs

ShopifyPhone SupportLiveChatTicket Management

Dedicated Representative

Supportsave Solutions Incorporated

Jan 2015 - Feb 2016

Key Achievements:

I am a top performer in terms of the Quality Assurance Performance based, We are called Dedicated Representative since we act as technical support , customer support and email/chat analyst

Phone SupportTechnical SupportZendeskZoho CRMShopify

Quick Stats

Age33 years
English LevelConversational
Other Languages
Tagalog/FilipinoBasic
ID VerificationNot verified

Education

Bachelor's Degree

Sibugay Technical Institute Incorporated

2022 - 2026