Virtual AssistantVirtual Assistant
Christian
$1,700
per month
($10/hour)
Profile Description
My experience in using Zendesk to address customer feedback regarding food delivery has equipped me with the skills necessary to handle a high volume of inquiries efficiently and effectively. In my previous role in Mezely, I was responsible for responding to inbound customer support inquiries via email ensuring a smooth and helpful experience for users. I am confident that my ability to understand and explain technical concepts in simple terms will be a valuable asset to your team. I have also w...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Virtual Assistance & Admin
Work Experience
Operations Support
Forkable
Mar 2022 - Mar 2024
Job Responsibilities:
- monitor driver status and follow up via calls and text messages when necessary - respond to incoming driver and restaurant calls during dispatch - escalate identified issues to our team