Kristel

VIRTUAL ASSISTANT | LEAD GENERATION | CUSTOMER EXPERIENCE |

Kristel

ID Verified
900/mo
Castillejos/Zambales, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Virtual Assistant with experience in creator operations, lead generation, sales support, CRM management, short-term rental support, and customer service. Skilled in coordinating brand partnerships, managing emails and calendars, handling client and guest communications, scheduling appointments, and supporting daily business operations for international clients.

Top Skills

Calendar Management · 3 yearsEmail Management · 3 yearsExecutive Assistant Services · 3 yearsLead Management · 3 yearsPersonal Assistant Services · 3 years

Skills & Expertise

Customer Success

Lead ManagementAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate
Email SupportIntermediate
LiveChatIntermediate
Social Media SupportBeginner

Design & Creative

CanvaBeginner

E-commerce & Marketplace

ShopifyBeginner

Marketing & Growth

GoHighLevelIntermediate

Real Estate Operations

AirbnbBeginner
VrboBeginner

Sales & Business Development

Warm Outreach & Appointment SettingAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
Cold Email OutreachBeginner
Cold CallingBeginner
Hunter.ioBeginner
Apollo.ioBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
Travel PlanningBeginner
Meeting CoordinationBeginner
CalendlyBeginner
NotionBeginner
AirtableBeginner
ClickUpBeginner

Work Experience

Sales and Lead Management

Coffee Bike World

Nov 2024 - Nov 2026

Job Responsibilities:

Managed incoming inquiries and followed up with potential customers through calls, SMS, and email. Conducted outbound calls to assess customer interest and identify potential opportunities. Maintained CRM records, updated lead statuses, and documented customer interactions. Scheduled appointments and coordinated calls with the sales specialist. Supported sales operations through lead nurturing and...

Live Chat SupportEmail SupportPhone SupportLead ManagementGoHighLevelB2B SalesWarm Outreach & Appointment Setting

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Certified Virtual Assistant