Virtual Assistant / Sales Administrative Support SpecialistVirtual Assistant / Sales Administrative Support Specialist
Chris
ID Verified$1,200
per month
($7/hour)
Profile Description
Experienced Virtual Assistant and Customer Support Professional with 5+ years of experience in customer service, sales administration, CRM management, lead follow-ups, data entry, online research, and appointment scheduling. Skilled in supporting U.S.-based businesses, managing customer inquiries, maintaining accurate records, and improving workflow efficiency. Reliable, detail-oriented, adaptable, and committed to delivering excellent customer service and supporting business growth.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Virtual Assistance & Admin
Customer Success
Work Experience
Virtual Assistant & Operations Support
Matlock's Auto Parts (US-Based)
Mar 2022 - May 2026
Key Achievements:
Managed daily executive calendar scheduling, client inquiries, and email correspondence to ensure seamless cross-timezone operations. Utilized CRM tools to log customer interactions, process order inquiries, and optimize inventory data records withhigh accuracy. Performed targeted market research and competitor tracking to assist management in purchasing and strategy decisions. Resolved client issues via email and live chat, consistently delivering high client satisfaction ratings.
Quick Stats
Education
Associate's Degree
West Negros College
2001 - 2004