Chella

customer support

Chella

900/mo
manila, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer Service and Technical Support Specialist with 5 years of experience in high-volume BPO environments. Skilled in technical troubleshooting, CRM tools, billing management, and multi-channel support across phone, email, and live chat. Recognized for strong problem-solving abilities, adaptability across diverse accounts (telecom, e-commerce, and EV infrastructure), and a consistent commitment to delivering high customer satisfaction.

Top Skills

Email Support · 3 yearsLive Chat Support · 3 yearsPhone Support · 3 yearsTechnical Support · 3 yearsTicket Management · 3 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Video SupportAdvanced
Technical SupportAdvanced
Ticket ManagementAdvanced
LiveChatIntermediate

Work Experience

customer support

techmahindra

May 2023 - Sep 2026

Live Chat SupportPhone SupportTechnical SupportLiveChatTicket ManagementVideo SupportEmail Support

Quick Stats

Age28 years
English LevelConversational
ID VerificationNot verified
Portfolio
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