Virtual Assistant

Charmain

1,000/mo
SAN PEDRO CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented professional with over 4 years of experience in customer service and 2 years of experience processing loan and financing applications from submission through to completion. Reviewed applications for completeness and accuracy, gathered required documentation from clients, tracked each file's status against deadlines, and served as the main point of contact between clients, banks, and internal teams. Comfortable maintaining organized records, following up proactively on missing ite...

Top Skills

Data Entry · 4 yearsDocument Management · 4 yearsEmail Management · 4 yearsLive Chat Support · 4 yearsPhone Support · 4 years

Skills & Expertise

Virtual Assistance & Admin

Data EntryAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner

Design & Creative

CanvaBeginner

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Social Media SupportIntermediate
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner
LiveChatBeginner

Marketing & Growth

Content MarketingBeginner
ChatGPT for MarketingBeginner
Community ManagementBeginner

Sales & Business Development

Account ManagementBeginner
SalesforceBeginner

Quick Stats

Age25 years
English LevelConversational
ID VerificationNot verified